Quality Guarantee

We back our top-quality graphics files with a 100% Money Back Guarantee all items in our shop; if you have any problems with the files you receive that renders them unusable to you, or causes them to work improperly, please let us know immediately. We will happily fix the issue and provide you with files that will ensure that your project will proceed smoothly.

In the unlikely event that you are unable to use the files you purchased due to an error with the files, and we are unable to fix the problem, we will provide a full refund for your purchase. (We will require screenshots of the issue you are having.)

Due to the nature of our items (digital downloadable graphics files) we otherwise observe the standard No Refund policy. Please read the descriptions and review the images provided in our image listings to before you buy so that you can know you are getting the design you are looking for.

• Be sure that you have software capable of working with the file formats we offer.
• Be sure to review the layers information, bundle information etc.

If you have any questions about any of our items you are always welcome to get in touch with us with any questions you may have. We will be happy to provide you with answers that will help you make a well informed decision before you buy.

While we stand by the quality of our files, our money back guarantee does not cover issues beyond those pertaining to the quality of our files.

We appreciate your interest in our digital files, and hope you enjoy shopping with us!

 

~ Tina & Nikki

craftylasercut@gmail.com